Returns & Exchanges

At Herbal Oasis, we stand behind the freshness and purity of our botanical products. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, in their original packaging, and within the 30-day return window due to food safety regulations.

• 2.
  Contact Support

  Email our wellness team at [email protected] with your order number and a brief reason for the return to receive a Return Authorization (RA) number.

• 3.
  Secure Packaging

  Carefully pack your items and include the RA number inside the box to ensure your return is processed quickly upon arrival at our warehouse.

• 4.
  Ship and Receive Refund

  Mail your package using a tracked shipping service; once we inspect the items, your refund will be processed to your original payment method within 5-7 business days.